Load hostage Cancelled the load without a solid reason Misrepresentation of Facts Blackmailing Broker customer conflict Damaged freight No PPE Personal Documents issues Delayed PU Delayed delivery Tracking is not accepted Communication issues Partial MC/DOT labels on the truck Confusing the information Improper load securing (no straps/blankets/load bars) Using personal vehicle instead of the assigned unit Dirty or unsanitary vehicle conditions Unauthorized passengers in the vehicle Refusing to hand-load/unload when required Delivering to wrong location or wrong consignee Not obtaining proper delivery signatures DUI Sleeping on-site Soliciting Negotiating directly with the customer Providing false ETAs repeatedly Other